Privacy Policy
1. Data Controller
Responsible for data processing on this platform is: Kreshnik Maloku / DiasporaNow, Bürglistrasse 11, 8134 Adliswil, Switzerland. Email: privacy@diasporanow.ch
2. Scope
This Privacy Policy applies to the use of the platform DiasporaNow.ch and all associated domains. It informs about the type, scope, and purpose of the collection and use of personal data.
The platform is subject to the Swiss Data Protection Act (nDSG, in force since September 1, 2023) and the EU General Data Protection Regulation (GDPR) for users from the EEA.
3. What Data We Collect
3.1 Automatically Collected Data
When visiting the platform, the following data is automatically collected:
- IP address (anonymized)
- Date and time of access
- Pages visited and time spent
- Browser type and operating system
- Referring URL (referrer)
This data is used exclusively for technical operation and statistical analysis. We use privacy-friendly analytics software that does not set cookies and does not store personal data.
3.2 Data Collected During Registration
When you create an account, we collect:
- Email address
- Name (optional)
- Phone number (optional)
- Preferred language
- City and country
3.3 Data Collected When Creating Listings
When you publish listings, the following is additionally collected:
- Listing title, description, category
- Contact details (phone, WhatsApp, email — voluntary)
- Uploaded images
- Location (city, canton)
Important: Contact details you provide in listings are publicly visible. Only share information you wish to make public.
4. Purpose of Data Processing
Your data is used exclusively for the following purposes:
- Provision and operation of the platform
- Management of your user account
- Display and management of your listings
- Connecting users with providers
- Statistical analysis to improve the platform
- Sending service notifications (only with your consent)
We do not sell, rent, or share your personal data with third parties for advertising purposes.
5. Cookies
DiasporaNow.ch uses only technically necessary cookies for platform operation (e.g., language settings, session management). We do not use tracking cookies or third-party advertising cookies.
Our analytics software works without cookies and without collecting personal data.
6. Data Sharing with Third Parties
Personal data is only shared with third parties in the following cases:
- Hosting: Vercel Inc. (USA) — with Standard Contractual Clauses (SCCs) for GDPR compliance
- Database: Supabase Inc. (EU region) — data is stored in the EU
- Payment processing: Stripe (for premium services) — PCI DSS compliant
- Legal obligations: Upon official orders under applicable law
7. Your Rights
You have the right at any time to:
- Access the stored personal data
- Correction of inaccurate data
- Deletion of your data ("right to be forgotten")
- Data portability — export of your data in machine-readable format
- Objection to the processing of your data
- Restriction of processing
To exercise your rights, contact us at: privacy@diasporanow.ch
Swiss users: You have the right to file a complaint with the Federal Data Protection and Information Commissioner (FDPIC).
EU users: You have the right to file a complaint with the competent data protection supervisory authority.
8. Data Security
We take appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for all data transfers
- Encrypted data storage
- Regular security updates
- Access restrictions on personal data
9. Retention Period
Personal data is only stored as long as necessary for the stated purposes or legal retention obligations exist. When your account is deleted, your personal data will be deleted within 30 days, unless legal retention obligations apply.
10. Changes to this Privacy Policy
We reserve the right to adapt this Privacy Policy at any time. The current version is always available on this page. Registered users will be informed of material changes by email.